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Questions about your loan, application, or account? Our certified advisors are available 7 days a week.

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Real People, Real Answers

No chatbots. No phone trees. Our certified advisors are available 7 days a week to answer your questions.

Phone
1-800-RISE-UP1
Mon–Fri 7am–9pm CT · Sat–Sun 8am–6pm CT
Email
Response within 2 business hours
Live Chat
Available 24/7
Average wait: under 90 seconds
Office
1200 Congress Ave, Suite 400
Austin, TX 78701 · NMLS #XXXXXXX

Send a Message

Response within 2 business hours. For loan applications, apply here instead →

We never sell your information. Privacy Policy

Before You Call

Common Questions We Can Answer Right Now

What loan amounts do you offer?
Personal loans from $200 to $5,000. Apply online in 5 minutes — no appointment needed.
How fast will I get my money?
Most borrowers receive funds the next business day. Emergency loans may fund same day for applications before 2pm CT.
Will checking my rate hurt my credit?
No. Pre-qualification uses a soft inquiry — zero impact on your credit score.
What credit score do I need?
We accept scores from 520. We evaluate your full financial picture, not just a number.
Are there prepayment penalties?
Never. Pay off your loan early at any time with zero fees or penalties.
Response Times

We Respond Fast

Live Chat
Available 24/7
< 90 sec
Phone
Mon–Fri 7am–9pm · Sat–Sun 8am–6pm CT
< 3 min
Email
Any time
< 2 hrs
Loan Decision
After full application
60 sec–2 hrs

For the fastest resolution, have your loan number or SSN last 4 digits ready when you call or chat.

Licensing & Compliance

Rise Up Lending, LLC is a licensed consumer lender operating under NMLS #XXXXXXX. We are licensed in 48 U.S. states and comply with all applicable federal and state lending laws including TILA, ECOA, FCRA, and the CFPB's supervisory framework. Our license can be verified at nmlsconsumeraccess.org.

All loan offers include a full APR disclosure, total cost of credit, monthly payment schedule, and any applicable fees — before you sign. We never charge undisclosed fees. We never contact borrowers' employers without consent. We follow all FDCPA guidelines and do not engage in abusive collection practices.

NMLS ID: #XXXXXXX — verifiable at nmlsconsumeraccess.org
Headquarters: 1200 Congress Ave Suite 400, Austin TX 78701
Licensed States: 48 of 50 (not licensed in IA or WV)
Compliance Email: [email protected]
BBB Accredited: A+ rating since 2016
CFPB Complaints: consumerfinance.gov/complaint

Ready to Apply? It's Free.

Check your rate in 60 seconds. Soft inquiry — zero score impact.

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Get Your Rate Today

Personal loans from $200 to $5,000. Soft credit check only — no impact on your score to check your rate.

Decision in 60 seconds
Funds as fast as same day
Rates from 8.9% APR
No prepayment penalties

🔒 256-bit SSL · Soft inquiry only · BBB A+ · NMLS #XXXXXXX